1. Information We Collect

We collect information you provide directly to us, such as your name, mobile number, email address, and health-related information necessary for treatment. We also collect information automatically when you use our website, including IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect to: provide, maintain, and improve our services; process bookings and payments; send appointment confirmations and invoices; communicate with you about treatments and promotions; and comply with legal obligations.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers (such as payment processors) who assist us in operating our website and conducting our business, subject to confidentiality agreements.

4. Payment Security

All payment transactions are processed through Razorpay, a PCI-DSS compliant payment gateway. We do not store your credit/debit card information on our servers.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data by contacting us.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.

7. Cookies

We use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at info@renovaahair.com.